Privacy Policy
Effective Date: [Feb 1st, 2025]
1. Introduction
At Pooch Troop, protecting your personal information is our priority. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website thepoochtroop.com.
By using our website and services, you agree to the data practices described in this policy.
2. Information We Collect
We collect personal information to provide you with our pet waste removal and pet sitting services. The types of data we may collect include:
Personal Information
- Name
- Mailing & Physical Address
- Email Address
- Phone Number
- Gate and yard access details (for pet waste removal services)
- Pet details (names, birthdays, special needs)
Payment Information
- Billing details and payment methods (processed securely through third-party providers)
Non-Personal Information
- Demographic details (such as location and service preferences)
- Website usage data (IP address, browser type, access time, referring website)
3. How We Use Your Information
We use your data to:
✅ Provide and manage pet waste removal & pet sitting services
✅ Schedule and confirm appointments
✅ Process payments securely
✅ Improve our website and customer experience
✅ Send important service updates, promotions, or special offers
You may opt out of marketing communications at any time.
4. Sharing Your Information
We DO NOT sell or rent your personal information. We may share your data with trusted third parties only when necessary to:
- Process payments (e.g., credit card processors)
- Send service-related emails, reminders, or promotions
- Perform customer service support
- Comply with legal requirements
These partners are required to keep your information confidential and only use it for the services they provide to us.
5. Cookies & Tracking Technologies
We may use cookies to improve your browsing experience by remembering preferences and tracking how you use our site. You can disable cookies in your browser settings, but some features may not work properly.
6. Your Rights & Choices
You have the right to:
✅ Access the personal data we store about you
✅ Request corrections to inaccurate data
✅ Opt out of marketing emails & texts
✅ Request data deletion (subject to legal and operational requirements)
To make a request, contact us at [email protected] or reply “STOP” to text messages.
7. Data Security
We use SSL encryption and industry-standard security measures to protect your information. However, no method of data transmission is 100% secure, so we encourage users to take precautions when sharing personal details online.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies before providing any information.
9. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on our website, and continued use of our services constitutes acceptance of these updates.
10. Contact Us
For any privacy-related concerns, contact us at:
📍 Pooch Troop
📧 [email protected]
📞 605-299-5424
🌐 thepoochtroop.com
